Privacy policy
Data protection declaration and consent to the use of personal data on our website
This privacy policy applies to our website at the addresses
Other Internet addresses of our company may contain different data protection declarations.
We collect, process and use your personal data in accordance with the laws and regulations of the Federal Republic of Germany and the EU General Data Protection Regulation. We want you to be informed when you visit our website.
1. Our contact details
COURT Hotel GmbH & Co. KG
Roger-Federer-Allee 6
33790 Halle/Westphalia
Phone: +49 (0) 52 01/899 0
Fax: +49 (0) 52 01/899 440
info@@courthotel..de
VAT no. DE 811624138
We explain the necessary information on the use of your data as follows
2. Personal data
Personal data is information about the factual or personal circumstances of an identified or identifiable natural person. This is the personal information that you provide to us when you contact us, register or order goods. Data that is collected or processed for the purpose of purely statistical surveys (e.g. about user behaviour on our websites) and cannot be assigned to a natural person is not personal data in this sense.
3. Collection, processing and use of personal data
"Collecting" is the collection of personal data. "Processing" means storing, modifying, transmitting, blocking and erasing personal data. "Use" means any use of personal data other than processing.
Personal data is collected via our websites for the purpose of processing the contractual relationship, including subsequent services, for administrative purposes and for our own marketing purposes. The legal basis for this is primarily the German Federal Data Protection Act (BDSG), the General Data Protection Regulation (GDPR) and the German Telemedia Act (TMG). Personal data is stored and processed by us in the Federal Republic of Germany.
Upon request, we will provide you with information about the data stored about you or your pseudonym free of charge. If you would like information or to contact our data protection officer, please send a message to datenschutz@owl-arena.de or send your enquiry by post. We will also correct, block or delete the data stored about you on request, insofar as this is mandatory or possible in accordance with the legal requirements.
Personal data will only be passed on if this is necessary for the processing of the contractual relationship. This is, for example, the use of a parcel service to deliver orders. In addition, depending on the payment method selected by you, personal data may be passed on to third parties for the purpose of processing payment transactions. Your data will not be transferred to third parties (e.g. for marketing purposes) or to third countries!
4. Personal data for the newsletter dispatch
If you have registered for the newsletter, we will use your email address to send you the newsletter.
You register for the newsletter by means of a double opt-in. After registering, you will receive a confirmation email asking you to confirm that you wish to receive the newsletter by clicking on a link contained in the confirmation email. You will not receive the newsletter until you click on the link to send the confirmation.
If you no longer wish to receive the newsletter, you can unsubscribe at any time without incurring any costs other than the transmission costs according to the basic rates.
5. Competitions
We organise competitions at irregular intervals. In connection with competitions, we will use your personal data to notify you of any winnings. You can find more information on competitions in the terms and conditions of the respective competition. The data will be stored on the basis of your consent and for as long as it exists.
6. Cookies
A cookie is a small file that we transfer to your computer when you visit our website. If you accept the cookies on our pages, we do not have access to your files, but we can use the cookies to identify your computer.
We use cookies for the following purposes
- so that you can use or manage your shopping basket.
- to recognise you on future visits, to display default settings in the shopping cart (payment and delivery method, country of delivery)
- so that you can use the personalisation of our website.
All cookies used as a result of the measures described above do not contain any personal data and do not allow you to be identified as a natural person. Cookies can only be used to identify the computer used and only for as long as the cookies are not deleted or delete themselves after reaching their specified lifespan.
Most browsers accept cookies by default. You can allow or prohibit temporary and stored cookies independently of each other in the security settings. If you deactivate cookies, certain functions on our pages may not or no longer be available to you and some information may no longer be displayed correctly.
7. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout.
8. Further purposes and legal bases of data processing
We collect further data (e.g. your name and address) on this website for the following purposes
- Contract fulfilment (order and order execution)
- Press registration or press portal
- Ticket shop/ticket system
- Shopping basket and order function
- Payment processing
- Image archive login
- Service & Contact or contact formOnline room bookings (hotel)
- Fulfilment of legal obligations (obligation to register at the hotel)
- Online reservations
- User registration
- Own, legitimate interests of the processing according to Art.6 para.1f:
- Advertising to existing customers
- Customer care
- Information about marketing campaigns and new products and services
For the purposes of contract fulfilment, e.g. when purchasing tickets, we process your contact and payment data to process your purchase. We must retain this data for up to 10 years on the basis of the German Fiscal Code.
9. Right to object, data portability and withdrawal of consent
Customers have the right to object to processing and the right to data portability. If the processing is based on consent, as in the case of consent to be contacted by email, this consent can be revoked at any time with effect for the future.
10. Right to lodge a complaint with the supervisory authority
You have the right to lodge a complaint with the supervisory authority responsible for you. The contact details of the supervisory authority responsible for us are
State Commissioner for Data Protection and Freedom of Information NRW
P.O. Box 20 04 44; 40102 Düsseldorf; Tel.: 02 11/38 42 40 poststelle@@ldi.nrw..de
11. Necessity of the provision of data
The provision of personal data is necessary in order to fulfil the business relationship. If the data is not provided, customer care and aftercare may be partially or completely impossible. Automated decision-making, including profiling, is not carried out in this context.
12. Your rights to information
You have the right to information, correction and deletion or restriction of the processing of your stored personal data.
We will be happy to answer your enquiries in this regard. At the same time, we must ensure that information is directed to the right people. In order to prevent personal data from being incorrectly transmitted due to confusion, we ask you to always send us requests for information stating, for example, your exact home address or your date of birth. Your details will then be used exclusively for the information and then deleted.
Please use the email address provided in our legal notice with the subject "Data protection".
